Privacy Policy

Effective Date: 15/12/2025

Brain & Mind Gym ("we", "our", "us") respects your privacy and is committed to protecting the personal information of users ("you", "your") who access or use the Brain & Mind Gym mobile application (the "App"), available on Google Play Store and Apple App Store.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. By accessing or using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Age or date of birth (if required for program suitability)
  • Login credentials

1.2 Non-Personal Information

We may automatically collect certain non-personal information, such as:

  • Device type, operating system, and app version
  • Usage data, interaction patterns, and diagnostic data
  • IP address (anonymized where possible)

1.3 Sensitive Information

Brain & Mind Gym programs are designed for personal development and wellness. We do not intentionally collect medical records or diagnostic health data. Any information voluntarily shared by users within programs is used only to personalize the app experience.

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and improve our programs and services
  • Deliver assessments, generate reports, scores, and progress insights
  • Personalize user experience for individual and organizational users
  • Support corporate or institutional program administration and reporting (where applicable)
  • Communicate updates, service-related notices, and support responses
  • Monitor usage trends and improve app performance
  • Conduct internal research and analysis using anonymized and aggregated data
  • Ensure compliance with legal and regulatory requirements

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. Information may be shared only:

  • With trusted service providers for app hosting, analytics, or customer support (under confidentiality obligations)
  • To comply with legal obligations or lawful government requests
  • To protect the rights, safety, and security of users and the organization

4. Data Storage, Offline Usage & Security

Certain features of the App may be available for offline use. Data created or modified while offline will be securely synced to our servers once an active internet connection is restored.

We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no digital platform can guarantee absolute security.

5. User Rights

Depending on applicable laws, you may have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your account and associated data
  • Withdraw consent where applicable

Requests can be made using the contact details provided below.

6. Children’s Privacy

Brain & Mind Gym is not intended for children below the age of 13 unless supervised by a parent or guardian. We do not knowingly collect personal information from children without parental consent.

7. Research, Anonymized Data & Third-Party Services

We may use anonymized and aggregated user data for research, analytics, program improvement, and academic or clinical insights. Such data does not personally identify any individual user.

The App may also use trusted third-party tools and services (such as analytics, cloud hosting, or payment services). Their data practices are governed by their respective privacy policies, and we encourage users to review them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App, and continued use of the App constitutes acceptance of the updated policy.

9. Contact Information

Head Office:
Sahyadri House, Level 1, Lane 1,
NDA Pashan Link Road, Bavdhan, Pune – 411021

Research Unit:
Rukminikunj,
599, Guruwar Peth, Satara – 415002

Working Hours:
Mon–Fri: 10:00 AM – 7:00 PM
Sat–Sun: Closed

Phone:
+91 (0)20 2295 1919 | +91 (2162) 228201

Email:
[email protected]